The Times opens its paywall…and a new strategy appears?

Yesterday The Times opened up its paywall to allow open access to its leader article on the future of the press regulation in the UK. The piece itself takes in different forms of regulation, and outlines some of what’s happened in the Leveson Inquiry so far. My personal favourite was:

“As the evidence of wrongdoing came to light, News International, Rupert Murdoch’s company that also owns The Times, was unable or unwilling to police itself. This was a disgrace”

For those who persist in the narrative that everything that Rupert Murdoch touches is inherently interlinked, the piece offered a solid riposte and made a several interesting arguments concerning the British press.

But it wasn’t really the content of the article that mattered. It was the timing.

Faces who made appearances at Leveson yesterday included James Harding, editor at The Times and John Witherow, editor at The Sunday Times. So the decision was taken to publish this leading article outside the paywall because it had direct relevance to events happening later in the day that concerned the paper.

“Today, the inquiry is hearing from The Times. This seems the appropriate moment to make clear to our readers the newspaper’s view on the future of the press.”

By dropping the paywall The Times ensured that attention from readers (and potential customers) was maximised because the topic of press regulation has never occupied a larger space in the public mindset. I’ve no idea of the traffic generated by the article, but it’s a surefire bet that it’s higher than usual in addition to increased social sharing on Twitter.

Why’s this important? Because you can easily see The Times using this kind of leverage again in the future, and not just on leading articles.

Imagine something extraordinary happens in the Republican party primaries. The Times’ Nico Hines gets an exclusive. Rumour is all over Twitter, but Hines is the only one who has the story. Editors at The Times hit publish and put the article outside the paywall. It would follow that there’d be an avalanche of traffic to the article, not only because it’s unusual for a newspaper that operates an airtight paywall policy to allow free access, but also because of the strength of the story.

The acid test would be to see how many readers would then decide that The Times were producing the kind of journalism that they liked and stump up £2 a week.

This kind of approach would lend particular articles more weight in the modern times of disposable content, because those not paying would race to see what they were missing. If they deemed £2 a fair price for more content of the same quality, they’d become subscribers.

Without stretching the analogy too far – it’s a bit like my relationship with the Frontline Club. Frontline organises excellent events with authoratative speakers on a range of topics covering journalism and current affairs. I go to its events, but I can’t afford the membership fee. The content is good, but the pricing isn’t right for me.

If people deem what they see ocassionally slipping out of the Times paywall to be worth the price of entry (I can count the people I know on two hands who subscribe for Caitlin Moran’s columns alone) then this kind of tactic could well be a new way to attract loyal subscribers to their brand. And, just like at Frontline, members are loyal.

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psmith 5 pts

It makes good sense to make the occasional article available to non-paying customers - what you've picked up on is a kind of stealth marketing The Times does to drum up interest. There are porous elements of the wall, such as the Facebook page which publishes snippets of articles and flags up when something is non-paywall.

This also raises the one-handed clap question: what's the point of owning/running a newspaper if you can't get your views heard? The Times has been running a great campaign on adoption for the last year - because it's influential in the media/policy/politics circles of London, it looks like they're going to force a law change, but how many ordinary people are aware of it?

JosephStash 15 pts moderator

psmith Definitely - really interesting now that the paywall has been around for a while and most people associate it with a paywalled product. I think at its essence it's still a really, really strong brand that has a lot of resources and good journalism to draw on, and the site design is also really pleasing on the eye.

About 5/6 hours after I published this (having written it last night), I came across this: http://wallblog.co.uk/2012/01/18/the-times-conside... which seems to suggest that there might be plans in the works to link up the Times to benefit from free views from social sharing. Nothing concrete at all, but interesting nonetheless.

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  1. [...] It’s why I think that the Times paywall will never be a profit centre (although there are lots of other reasons for doing it) – news has become a free commodity online and the numbers of people who are prepared to pay for the Times‘s version of it are relatively small. (When the Times published a leader that they wanted more people to read, they put it outside the wall.) [...]